User Portal
The elegant, intuitive, and highly customizable central hub for all end users
The acceptance and efficiency of process automation depends on user-friendliness. The User Portal of the flying dog BPM platform is more than just a task list – it is the elegant, intuitive, and highly customizable central hub for all end users to securely access their tasks, processes, and forms. We offer a comprehensive out-of-the-box solution that you can directly adapt to your corporate design and extend as needed.
Key Features
Central Process Dashboard:
Provide your users with a clear overview of all relevant processes. With customizable views (e.g., open, closed, priority-sorted tasks) and an expandable sidebar for quick access to personal tickets, team inboxes, or currently processed items, users always maintain an overview and can efficiently organize their work.
Intuitive Operation & Clear Information:
The individual view of a process provides all necessary details at a glance. A collapsible history ensures traceability without overwhelming. Powerful filtering functions (e.g., most important entries, all entries, only attachments/comments) and an optimized print view facilitate daily work. An integrated news ticker can also distribute important information specifically to supporter groups or reporters.
Efficient Interaction & Workflow Integration:
Users can act directly from the portal: add internal comments, send messages or emails to reporters or any recipients. Specific process steps can be initiated via freely configurable workflow actions. Functions such as sharing process numbers, marking/converting duplicates, or adding subscribers promote collaboration and accelerate processes.
Unique Design Customizability (CI-compliant):
Stand out! Unlike many standard solutions, you can completely customize the appearance of the User Portal to match your corporate identity – directly via your own templates, without requiring a new build or recompilation of the software. Ensure a seamless, brand-compliant appearance across all systems with minimal effort.
Flexible Functional Extensibility:
Your requirements go beyond the standard? No problem. You can integrate your own, specific functions and logic into the User Portal via defined JavaScript hooks. Extend the functionality specifically where you need it and create a customized solution for your users.