Efficient Management of Model Changes in the Automotive Industry
The development and modification of vehicle models requires precise, cross-departmental coordination of numerous experts. For a leading automotive manufacturer, the flying dog BPM platform has established a central workflow that makes the communication, evaluation, and approval of model changes transparent and efficient.
The automotive industry is under enormous pressure to innovate while controlling costs. Every change to vehicle models – whether for technical, regulatory, or market-related reasons – has far-reaching implications for numerous departments: development, design, production, purchasing, quality assurance, and controlling must work together in a coordinated manner.

The flying dog Solution
Based on the flying dog BPM platform, a comprehensive change management workflow was implemented that involves all relevant stakeholders and maps the entire process from change request to final approval and implementation.
Structured Change Requests
Using the Form Builder, intelligent forms were created that dynamically display the relevant data fields depending on the type of change (design, technology, material) and ensure mandatory information. Technical drawings and documents can be attached directly.
Intelligent Routing
The Workflow Engine automatically forwards change requests to the affected departments. Depending on product line, scope of change, and impact, the right experts and decision-makers are involved.
Parallel Evaluation Processes
Different departments can evaluate changes simultaneously from their perspective. Technical feasibility, costs, timeline, and quality impacts are captured and consolidated in parallel.
Integrated Cost-Benefit Analysis
Special forms capture the financial impact of changes. Automatic calculations show amortization periods and ROI to enable informed decisions.
Multi-level Approval Process
Depending on financial scope and strategic importance, changes go through different approval levels – from team leaders to executive management.
Real-time Status Tracking
A central dashboard in the User Portal shows the current status of all change requests, pending tasks, and deadlines. Automatic notifications inform about new tasks and impending deadline overruns.
Achieved Results
The implementation of the digital change management workflow has led to significant improvements:
- Accelerated Decision Processes: The processing time of change requests was reduced by 65%.
- Increased Transparency: All participants have insight into the current status and decision-making basis at all times.
- Better Decision Quality: Through the structured recording of all relevant information and assessments, changes are evaluated more comprehensively.
- Reduced Error Costs: Problems are identified and resolved earlier, avoiding costly rework in later phases.
- Improved Compliance: All changes are comprehensively documented, meeting regulatory requirements and facilitating audits.
- Increased Employee Satisfaction: Clear processes and responsibilities reduce frustration and enable more efficient work.
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