Workflow Engine and Process Designer
The flying dog Helpdesk shows not what is technologically possible, but what is technologically suitable.
The users are not hit by hundreds of confusing input masks. Content is not stored in thousands of database tables.
Starting from the helpdesk core, your reqirements and processes are custom-tailored with our advanced Process Designer and Workflow Engine.
The software adapts to your needs and not vice versa. Moreover, any business processes can be implemented: ITIL Change Management, order processes, request for time off...