Digital Transformation
With our modern Workflow System we accelerate the Digital Transformation
in your organization.
Reference customers
Our products, services and technologies are used by well-known customers like
Bosch,
Land Niedersachsen,
EDEKA or
Telefonica
Top-notch user interface
Intuitive
process stacks, like paper folded process history, animated transitions of
Workflow actions, full screen search and more.
Forms
Input forms according to your own specifications. Definition of different
Forms for different problem categories. Digital signature and high quality
PDF creation.
Enterprise Workflow Engine
The flying dog
Workflow Engine helps to reduce the chaos - say goodbye to slow and manual processes.
Compared to traditional workflow management software, our solution is very easy to use.
Enterprise Workflow Engine
All areas of workflow management are covered
for your company, such as the assigment to the right contact person,
Escalation Management also according to
Service Level Agreements (SLA),
Database interfaces and enterprise systems such as SAP.
Process-Designer
Based on our
advanced Process Designer and our Workflow Engine, your requirements are fully covered.
Any company processes can be implemented - such as
Requests,
Change Management according to ITIL or
fully featured Service-Desk.
Organisation and Groups
Mapping of all
departments, support groups and
locations of your company including hierarchically organized subgroups.
Mobile
With the
Mobile support you are always up to date also on smartphones.
Statistics
Use the integrated
Data Analysis such as average execution time and most common problem categories to optimize the processes.
Open System and Support
Your business processes can be customized:
Processes, categories and forms, groups and roles, e-mail templates, escalations, business hours, etc.
The source code is included and can be changed - by our experts at
flying dog software or your IT department.